What to bring
- Initial Appointment Patient Pain Questionnaire & Authority Form ( sent to with appointment letter)
- Scans, x-rays, or recent investigations & reports
- Medicare & Private Health details
*Fee payable at time of appointment for all private patients EFTPOS or Credit Card. NO Surcharge on Credit Cards.
Work cover / TAC patients
Workers Compensation Consults are welcomed, however a valid pre-approved claim number is required, otherwise all charges will be the responsibility of the patient at the time of consultation.
Patients are requested to bring:
- Insurers Details
- Case Managers Contact details
- Pre-Approval Claim Number
Fees & Billing
The fee will be discussed with you when you book your appointment. If this could be settled on the day of your appointment this would be appreciated.
We electronically submit to Medicare on your behalf so the Medical rebate can be back in your bank account within days if your details are up to date with Medicare.
If you have a current Workers Compensation or motor vehicle accident insurance claim the fee may be covered by your insurer. Please be sure to obtain approval prior to attending the clinic otherwise you will need to pay the fee on the day and claim it back from your insurer.
If you need to cancel your appointment, please contact us as soon as possible. Given that clinic and clinician time is valuable, cancellations within 48 hours of the appointment will incur a cancellation fee equal to the consultation fee. If you cancel more than once with less than 48 hours notice we may ask you to pre-pay for future appointments.